Customer Service Telephone: 520.394.0096
Returns and/or Refund Policy:
At this time No returns are offered due to Covid-19
Our normal return policy( not offered during a pandemic)
Placing an order by mistake or to soon or forgetting the order was placed isn't a valid reason for us to accept a return. Coupon codes are only allowed to be used once for any given code sent out via newsletter or posted on the homepage. We aren't able to cancel orders because a coupon code wasn't valid. Once orders are placed we are unable to cancel them. We will gladly offer a full return minus shipping charges incurred if there is something visibly wrong with the product. This applies to all products on our website except for ingestible hemp products, such as green hemp seeds and CBD oil.
For any orders that received free shipping you will be charged the original shipping charges for your order when it was originally placed if you return the order without a valid reason. Placing the order by mistake, to soon or forgetting isn't a valid reason for us to accept a return.
If a shipment is refused you will be responsible for the original shipping costs to ship the item to you at the time of the order. We don't offer exceptions to this as we can't be responsible for shipping charges we incurred just because you changed your mind, made a mistake or ordered to soon, etc.
Your acceptance of the terms of purchase
means you agree to and understand the refund policy.
you have received a damaged item, please contact us before sending it back. We require a photo (pdf.) of the damaged items in order to reimburse your purchase. We
will gladly replace the item or issue you a full refund.
We take customer satisfaction very seriously. Our products are tested
for quality and all shipments are carefully inspected before leaving our
warehouse. Please check your shipment carefully upon arrival to ensure
it has not been damaged during shipping. All claims for damaged product
must be made within 48hrs. Please contact us and provide detailed
information for any product damaged during shipping within that time frame.
960 East 17Th St.